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NAMIBIA TOURISM BOARD (NTB) was established by an Act of Parliament referred to as the Namibia Tourism Board Act,

 

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Namibia Tourism Board
   

The Namibia Tourism Board (NTB)

was established by an Act of Parliament referred to as the Namibia Tourism Board Act, 2000 (Act 21 of 2000) to, among other things, regulate the tourism industry and to market Namibia as a tourist destination. As a statutory body of government agency, the NTB is the only legal national tourism organisation or authority in Namibia mandated by Government to regulate the industry.

 

Structures of the Namibia Tourism Board:

A board of Directors, appointed by the Minister of Environment and Tourism, governs the NTB. The Board comprises two members from private sector and three government officials drawn from the Ministries of Environment5 and Tourism, Finance, as well as Trade and Industry. The Board members in turn appoint the NTB's executive.

 

Functions of the Namibia Tourism Board:

  • (a) to promote tourism by encouraging persons to travel to and within Namibia.
  • (b) to take measures to ensure that services rendered and facilities provided to tourists comply with the prescribed standards.
  • (c) to consider and decide on applications for registration of accommodation establishments and regulated businesses and to grade accommodation establishments.
  • (d) to promote the training of persons engaged or to be engaged in the tourism industry to ensure that they are adequately trained to provide services pertaining to that industry.
  • (e) to promote the development of the tourism industry and to promote environmentally sustainable tourism by actively supporting the long term conservation, maintenance and development of the natural resource base of Namibia.
  • (f) to give advice and guidance to persons engaged in the tourism industry.
  • (g) to promote tourism activities on a national , regional and local level, including the promotion of private sector associations to represent their members in the tourism industry and:
  • (h) to advise the Minister on any matter relating to:
    • The formulation or implementation of national policy on tourism, including the creation of incentives to encourage tourism development projects.
    • the administration of this Act or any other law relating to the tourism industry; and:
    • to carry out any other function conferred or imposed on the Board by or under this Act or any other law

 

 

Namibia Tourism Board, Funding of Operations

The NTB is funded through monies received from the Government in the form of a grant, various fees paid by the owners or operators for registration and grading, and possibly donations.

 

Funds are also generated through a tourism levy from the industry, which at this stage is collected from accommodation establishments excluding camp sites as well as camping / caravan parks.

 

Regulatory Framework

One of the responsibilities of the Namibia Tourism Board is to regulate the tourism industry by administering and enforcing various regulatory instruments, such as the NTB Act, 2000 (Act No. 21 of 2000), regulations prescribing the minimum requirements that must be complied with by any accommodation or regulated tourism businesses and the National Star Grading Scheme, etc. The prescribed minimum requirements form the basis of the quality standards of the tourism industry. These include the quality of physical facilities, safety, hygiene and service delivery. The main reason is to ensure that tourism businesses and establishments in Namibia offer quality facilities and services. Therefore only those establishments or businesses that meet the minimum requirements will be registered and allowed to operate or conduct accommodation or tourism businesses. Others that are not registered will be considered illegal businesses or establishments. Another way to ensure quality is through awarding star grades for superior service delivery and physical facilities, in addition to the minimum prescribed requirements.

 

 

 

Enforcements of Regulations

Tourism inspectors carry out routine grading and registration inspections to enforce the maintenance of minimum standards and to ensure that businesses or establishments deserve the right to retain registration or star grading. Other law enforcement agencies such as the police, traffic officers, roads inspectors and immigration officials stationed at the border posts can also enforce these regulations as they deem appropriate.

 

 

In response to the many emails we receive requesting information about the Namibia Tourism Industry, regulations and registration of regulated businesses we have listed the below information.

 

The regulations relevant to the Accommodation Industry are extensive and we have made available for you the complete Government Gazette 3235 dated 14 July 2004. We have included navigational links to the annexes  for ease of use. Go to pdf ebook

 

 Information For Accommodation Establishment Operators In Namibia & Applying For Registration:

Backpacker Hostels

Bed & Breakfast

Caravan & Camping

Campsites

Guest Farms

Guest Houses

Hotels

Hotel Pensions

Lodges

Permanent Tented Caps

Rest Camps

Self Catering

Tented Lodges

 

 

 Information For Tourism Industry Operators In Namibia & Applying For Registration Of A Regulated Business:

Information & Regulations For Tourism Related Businesses That Are Required To Register: 

The following are Regulated Businesses and are required under the Namibia Tourism Board Act, 2000, to register with the Namibia Tourism Board:

Activity Operators

Air Charter Operators

Booking Agents

Conference Centre Operators

Foreign Tour Operators

Shuttle and Transport Operators

Tour and Safari Operators

Tour Facilitators

Trophy Hunting Operators

Vehicle Rental Operators

 

 

 

What is the duty of tourists or visitors to Namibia?

To avoid disappointment make sure that you only deal with accommodation establishments and tourism businesses that are registered with the Namibia Tourism Board.

 

 

Namibia Tourism Board Offices and Agencies

 

 

France

Germany

Italy

 
Paris:

20, Ave. Recteur Poincor

75016, Paris

Tel/Fax: +33 140 508 863

Isalomone@noos.fr

 

 

 

Frankfurt:

Schillerstrasse 42 - 44, D - 60313

Frankfurt am Main

Tel: +49 69 133 7360

Fax: +49 69 133 73615

info@namibia-tourism.com

www.namibia-tourism.com

 

Rome:

Via Adolfo Rava 106,

00142, Rome

Tel: +39 06 45230032

Fax: +39 06 5410608

namibiatourism@airconsult.it

 

 

 

South Africa

South Africa

United Kingdom

 
Cape Town:

Ground Floor, The Pinnacle

Burg Street, PO Box 739

Cape Town, 8000

Tel: +27 21 4223298

Fax: +27 21 4225132

namibia@saol.com

Johannesburg:

1, Orchard Lane, Rivonia 2128

Tel: +27 11 785 4626

Fax: +27 11 785 4601

namibia@loydorr.com

 

 

London

Trade Agency, AMG Ltd.

Suite 200, Parkway House

Sheen Lane, London, SW14 8LS

Tel: +44 (0) 0870 330 9333

Fax:+44 (0) 20 8878 9124

 

 
       
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