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Namibia VAT Refund

Procedure For Claiming VAT Refund (Foreign Tourists and Non-Namibian Residents)


The VAT Act 2000 Section 38 (10) states that the Commissioner of Inland Revenue may refund VAT paid by any individual who does not hold a Namibian passport on goods of a minimum value of N$250.00 (including VAT) purchased by that individual in Namibia and removed as personal accompanied baggage to any other country.


Section 38 (11) provides for the refund of VAT paid for goods acquired and exported from Namibia by a non-resident person.


In order to claim a VAT refund the foreign tourist or non-resident is required to follow the procedure stipulated by the Commissioner of Inland Revenue.


Namibia VAT Refund Step 1.  Documentation:

Identify yourself as a tourist or non-resident to the supplier and request a tax invoice for the goods you have purchased. A "tax invoice" must contain all the following information:

A Tax invoice must contain the following:

(a) The words "tax invoice" in a prominent place;
(b) The name, address and VAT registration number of the registered person making the supply;
(c) The name and address of the recipient of the supply;
(d) The individual serial number and date on which the tax invoice is issued;
(e) A description of the goods supplied;
(f) The quantity or volume of the goods supplied;
(g) The total amount of the VAT charged, the consideration for the supply excluding VAT and the consideration including VAT.


Namibia VAT Refund Step 2. Customs procedure and Goods inspection:

Before approaching the VAT Refund Administrator (VRA) for a refund the claimant must comply with the prescribed Namibian Customs procedures. Thereafter the goods and the relevant tax invoices must be presented to a Customs Official and the VRA for inspection. Inspection must be evidenced by an endorsement on the tax invoice by an Customs Official and employee of the VRA.


At Windhoek Hosea Kutako International Airport where the movable goods are transported, as checked luggage, such goods must be presented to a Customs Official prior to the goods being checked in. The Customs Official will endorse the relevant tax invoice/s confirming proof of export of the goods.

Remember:  No Inspection - No Refund


Step 3.  Claim Your Refund:

At Windhoek International Airport and Oshikango Border Post present your claim at the VAT Refund Office. Your claim will be processed and you will be issued with a VAT refund receipt. Provided the claim is not selected for further audit and the value of the refund is below an amount determined by the Commissioner of Inland Revenue, a refund cheque will be issued. Refund cheques are issued in South African Rand and are payable anywhere in the world. You may request that payment be made by direct bank transfer in which case the refund will be made once the claim is approved by Inland Revenue. The bank charges associated with the transfer are for the account of the claimant.


Should you depart from any other designated departure point, you must complete a VAT 16 or VAT 17 claim form, as the case may be , and present the claim form together with the tax invoices and the goods to a Customs Official. Your claim will be processed by the VRA in Windhoek and payment made in preferred manner once Inland Revenue has approved the claim.




Further VAT Reclaim Info: :  Over the past two years we have been in receipt of a regular flow of emails from viewers who have experienced problems, either with understanding the Namibia VAT reclaim procedure, or problems with the processing of their claim.


I personally spent a few hours at Windhoek Airport, and joined various groups of tourists making their claims, in order that I could gain a better insight as to what problems could be encountered. The following were my findings.


  • The majority of the travellers did not know what they could or couldn't claim VAT refund for.

  • Some travellers presented claims for items and services that were not reclaimable.

  • Some travellers presented invoices for goods purchased that did not contain the full information as is required by the Act.

  • Some travellers became so frustrated with the problems they encountered when trying to make their claim that they simply walked away.


The above was the motivation for us to compile a booklet, downloadable as a PDF, advising how to make a successful VAT reclaim.    more

Requests for information on the above subjects are amongst the most regular emails that we receive. The questions we are asked cover a whole range of subjects that need often need input from various Namibia government Ministries. We are presently working on producing a user friendly information package intended to guide the prospective immigrant and investor.


To date we have compiled and have available for you the following information e-Books:


Constitution of the Republic of Namibia Buy at Euro 4.50 Namibia Foreign Investment Guide How to Register a Business in Namibia Guide Namibia VAT Reclaim Guide
Price Euro 4.50 Price Euro2.50 Price Euro2.50 Price Euro2.50


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