Welcome to the questions page. It' a page created from the
questions that customer's ask us, so you can feel comfortable
here, and if there's something in our advertising section that
you don't understand. please feel free to email us. Also
if you consider that there's a marketing gap that we might be
overlooking you are welcome to write us on that too. This whole
group of sites has been, and continues be developed in response
to both the viewer and advertiser's want and needs. There's an
area lower down the page where you can write in with your
questions
Level 1
Advertising Questions:
Q. What is the procedure for placing a Directory Level advertisement with
you?
A. Basically as follows:
Sponsored Listing Only:
- You submit the Online Order Form to us.
- Our sales staff will email you requesting your contact details to be
displayed, along with your required upload date.
- On receipt of this information we will process your Entry and email you
our invoice
- On receipt of payment we will upload your advert on the agreed date
- Contract periods are for 1 year from agreed upload date.
Prestige Listings:
- Your submit the Online Order Form to us.
- Our sales staff will email you requesting a copy of a suitable image
that you wish to be displayed along with your description of services
offered etc. (between 40 to 60 words). And with regards to any Add-Ons, such
as Map and Brochure Services.
- We will process your Entry and email you our invoice
- On receipt of payment of invoice we will email a proof of your
advertisement to you.
- When the proof is acceptable to you we will process your advert ready
for upload on an agreed date.
- Contract periods are for 1 year from agreed upload date.
Q .If I sell my business can I cancel my contract and get
a rebate?A. No. Our cost structure is based on 1 year
contracts. If we accepted lesser periods this would increase our
costs.
Q. If I sell my business can I transfer my advertising
contract with the business to the new owners?
A. Yes. And at no charge on the proviso that the advert remains
unchanged. Should the new owners require any changes to the advert, e.g. a name
change. They should contact us. Any small adjustments to advertisement are
charged at a nominal fee of N$75
Q. Do your indicated prices for placing advertisements include the VAT?
A. No.
Q. What payment methods can I use to settle my invoice.
A. (1) Preferably Online banking payment. Please email us a copy of the pdf
confirmation of payment.
(2) Direct deposit into our bank account. Please email of fax
to us a copy of the bank deposit slip.
(3) Credit Card. MasterCard, Visa, Diners Club.
(4) Cheques, but only from Namibia based banks. Your
advertisement will only be upload once it cleared with our bankers.
(5) Cash. Direct deposits into our bank account can be made
using this method.
Q. I want to get my advert to the top of the page. How can I do this?
A. We operate on a "First Come First Served" basis. Our
view is that the clients who supported our pages us in our early days of
business and secured the higher places must be respected, and I
ask you to read on. Trust us, we'll never place your advert in a position where
it won't get viewed. The important thing for you to know is that you should
supply us with an image/ photograph along with wording that contains enough
information to attract the viewer to your particular advert.
Q. I have 3 businesses. If I advertise all 3 with you can I have a
discount. And if I pay cash?
A. No. Our prices are strictly as displayed. All work is invoiced for as
priced.
You'll find us straight and fair in our dealings.
Q. I have an email address, but not a web-site? I'm not quite sure what
is involved in getting a web-site for my company. What costs are involved in
having a web-site ?
A. OK. It's not such a big deal, but in order that you can get the best
value from any online advertising campaign you will need at least an
"Advertorial Page" with photos and a description and possibly a price list which
can then be displayed on the site/s. This is one way you could get
up-and-running-quickly.
Q. Do you build web sites for clients.
A. Yes. Should you want to advertise with the Namibia-1on1 group of
information-sites, but don't yet have a web-site of your own, as a customer service, we do
offer a complete service that will suite your needs.
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