Namibia-1on1 Product of Namibia Website Version 2008

 

Namibia-1on1 Group Advertising: Frequently Asked Questions - FAQs

 

Welcome to questions page. It' a page created from the questions that customer's ask us, so you can feel comfortable here, and if there's something in our advertising section that you don't understand. please feel free to email us.  Also if you consider that there's a marketing gap that we might be overlooking you are welcome to write us on that too. This whole group of sites has been, and continues be developed in response to both the viewer and advertiser's want and needs. There's an area lower down the page where you can write in with your questions

 

   Level 1 Advertising Questions:  

Q. What is the procedure for placing an advert with you?

A. Thanks for asking. Follow the guidelines, which are simple and logical, and we'll soon have you up-and-running. Complete the Form and submit it to us.

  • In the case of your advert being a Sponsored Listing this should be enough information for us to work with.
  • In the case of your advert being a Strip Advert we will need you to email to us suitable photo. This doesn't have to be a large file size in bytes, but just have enough resolution for us to work with. In the case of you only having a physical photo, it should be crisp and clear enough and undamaged for us to work with. We also need your written description to be entered in the text panel, plus the request for any "Add-Ons" that you may want.
  • Our advertising contracts normally run for a twelve month period.
  • We will then process your information and email to you a proof along with a pro-forma invoice***. You will be asked to respond in good time, in order that we can attend to any adjustments that may be requested. Upon receipt of your acceptance we will email to you an invoice which also indicates the intended start and end dates of the contract period.
  • On receipt of your payment we will then process your advert to the relevant URL awaiting next upload. For normal adverts this can take about 4 weeks maximum

 

*** The said advertisement remains legal property of Namibia-1on1 Marketing Services until paid for by you.

 

Q .If I sell my business can I cancel my contract and get a rebate?

A. No. Our cost structure is based on 1 year contracts. If we accepted lesser periods this would increase our costs.

 

Q. If I sell my business can I transfer my advertising contract with the business to the new owners?

A. Yes. And at no charge on the proviso that the advert remains unchanged. Should the new owners require any changes to the advert, e.g. a name change. They should contact us. Any adjustments to the Advertisement would be charged a nominal fee for this.

 

Q. I presently have a sponsored listing. If I want to upgrade to a strip advert (A). What exactly will this cost me?

A. This would be considered as being a new contract at N$950 per year. However, you have the option of leaving your sponsored listing advert to run its duration. Should you decide to upgrade within the first 6 months of the Sponsored Listings contract you could be credited for the 2nd period which amounts to a saving of N$125.

 

Q. Does your prices include the VAT?

A. No.

 

Q. What payment methods can I use to settle my invoice.

A. (1) Online banking payment. Please email us a copy of the pdf confirmation of payment.

    (2) Direct deposit into our bank account. Please email of fax to us a copy of the bank deposit slip.

    (3) Credit Card. You can use the PayPal facility on the Namibia-1on1 online shop. This is also useful for overseas clients

    (4) Cheques, but only from Namibia based banks. Your advertisement will only be upload once it cleared with our bankers.

    (5) Cash. No. Please go back to (1) or (2) or (3) or (4).

 

Q. Presently, the existing advertising pages are based on location. Can I place and advertisement in the "Category Pages"?

A. No. This is how we initially set the "Listed Pages" on the old Namibia-1on1 site. The pages did receive a lot of hits and considerable amount of valuable feedback questions and comments from viewers. We want to leave the "Category Listings" pages as they are for a time, and monitor the viewer reaction.

 

Q. I am interested in advertising on some of the main Namibia-1on1 Group website pages?

A. Normally only available to strip "Advert (A,B,C)" advertisers who we inform of various promotions etc. that we are running.

 

Q. I want to get my advert to the top of the page. How can I do this?

A. We operate on a "First Come First Served" basis. Our view is that the clients who supported us in our early days of business and secured the higher places must be respected, and I ask you to read on. There's always a lot of hype about getting to the top, but you know as well as I do, that the serious viewer does not simply click on the top advert. They scan quickly down the page looking for the info they want. the lesson to be learned here is that your photograph and text must contain enough information to attract the viewer to your particular advert. Trust us, we'll never place your advert in a position where it won't get viewed. 

 

Q. I have 3 businesses. If I advertise all 3 with you can I have a discount. And if I pay cash?

A. No. Our prices are strictly as displayed. All work is invoiced for. You'll find us straight and fair in our dealings.

 

Q. I have an email address, but not a web-site? I'm not quite sure what is involved in getting a web-site for my company. What costs are involved in having a web-site ?

A. OK. It's not such a big deal, but in order that you can get the best value from any online advertising campaign you will need at least a web-page on which to show photos of your operation and space on the page to describe your operation and possibly even a price list etc. There are many "Do-It-Yourself" offers out there on the web, and there are many companies in Namibia that can 'build a web-site for you. The costs range widely and then there is the monthly cost of having your web-site hosted by an Internet Service Provider (ISP). This alone can be N$200 to N$300 per month. Should you want to advertise on any of the Namibia-1on1 group of information-sites and you don't yet have a web-site of your own, as a customer service, we do offer a standard single web-page onto which you can have placed up to 6 of your photos plus your wording for an annual cost of N$500. This cost is extra to the annual fee for our various Strip-Adverts, and there are the savings to be gained from not having to pay an ISP monthly hosting fee, so that's a pretty fair deal.


 
 

 

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